ICT Business and Systems Analysts

What the job involves

• Working with users to formulate and document business requirements
• Identifying, investigating, and analysing business processes, procedures and work practices
• Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour
• Using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
• Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
• Creating user and training documentation, and conducting formal training classes
• Developing functional specifications for use by system developers
• Using data and process modelling techniques to create clear system specifications for the design and development of system software
• Acting as a central reference and information source, providing guidance and assistance in the system project decision making process

Key values of workers in ICT Business and Systems Analysts

• Achievement

  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

• Recognition

  Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

• Independence

  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

• Support

  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

• Relationships

  Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Top skills required for workers in ICT Business and Systems Analysts

• Reading Comprehension

  Understanding written sentences and paragraphs in work-related documents.

• Active Listening

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Systems Analysis

  Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

• Systems Evaluation

  Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.